• To [insert name, address, and email address of the company]:
• I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ():
• Ordered on ()/received on ():
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is submitted on paper):
• Date:

• Up to 28 days prior to the training start date: cancellation free of charge.
• 27 to 14 days prior to the training start date: a cancellation fee amounting to 50% of the participation fee shall be charged.
• Less than 14 days prior to the training start date: a cancellation fee amounting to 100% of the participation fee shall be charged.
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The Customer has the right to prove that LIH incurred no damage or significantly lesser damage. Alternatively, the Customer may nominate a substitute participant at any time, provided that the substitute meets the participation requirements.

§ 8 Liability and Force Majeure
§ 8.1 Liability
(1) We shall be liable to you in all cases of contractual and non-contractual liability for damages or reimbursement of futile expenses in accordance with statutory provisions where the damage results from intent or gross negligence.
(2) In all other cases, and unless otherwise stated in paragraph 3, we shall only be liable for the breach of a contractual obligation essential to the proper execution of the contract and which you as the Customer can normally expect to be fulfilled (so-called “cardinal obligation”). In such cases, liability shall be limited to typical and foreseeable damages. In all other cases, our liability is excluded, subject to paragraph 3.
(3) The above limitations of liability shall not affect our liability for damages resulting from injury to life, body or health, or under the German Product Liability Act (Produkthaftungsgesetz).

§ 8.2 Force Majeure
(1) Force majeure refers to any unforeseeable, serious event beyond the control of either contracting party, including but not limited to war, terrorist attacks, epidemics, strikes, fire damage, floods, lawful lockouts, operational disruptions not attributable to the parties, or official orders.
(2) In the event of an inability to fulfill contractual obligations due to force majeure, the affected party shall immediately notify the other party of the beginning and end of such event. The affected party shall use reasonable efforts to mitigate the effects of the force majeure.
(3) The contracting parties agree to adjust the contract in good faith in light of the changed circumstances. For the duration and to the extent of the direct or indirect effects, both parties shall be released from their contractual obligations and shall not be liable for damages. Furthermore, either party may withdraw from the contract if it becomes apparent that the agreed performance date will be exceeded by more than six weeks.
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§ 9 Copyright and Intellectual Property
We hold the copyright to all images, videos, and texts relating to our Formats. Use of such materials without our express consent is prohibited.
Recording, streaming, or otherwise making online Formats available to unauthorized third parties (including allowing others to listen in via your device) may constitute a criminal offense and will be reported to the public prosecutor’s office on a case-by-case basis.

You agree not to:

• a) record, stream, or otherwise transmit or make available any part of the Format for personal or third-party use;
• b) enable unauthorized third parties who have not paid for the Format to access or co-access the session;
• c) make the Format accessible, distribute, exploit, or reproduce it for such third parties or the general public in any form;
• d) permit any of the above infringements to be carried out by third parties;
• e) assist others in violating these intellectual property rights.

§ 10 Data Protection Notice
We collect, process, and use your personal data, in particular your contact details including your email address, for the purpose of fulfilling your booking. This is done based on Art. 6(1)(b) GDPR. For further information, please refer to our Privacy Policy.

§ 11 Final Provisions
§ 11.1 Applicable Law
(1) The law of the Federal Republic of Germany shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer and your habitual residence at the time of ordering is in a different country, the application of mandatory legal provisions of that country remains unaffected.
(2) If you are a merchant and your registered office is in Germany at the time of ordering, the exclusive place of jurisdiction shall be Frankfurt am Main. In all other cases, the applicable statutory provisions shall determine the local and international jurisdiction.

§ 11.2 Written Form Requirement
In contracts not involving a consumer, any amendments or supplements to this contract and these T&C must be made in writing to be valid. This also applies to any waiver of the written form requirement itself.

§ 11.3 Severability Clause
Should individual provisions of this contract be legally invalid, the validity of the remaining provisions shall remain unaffected. In place of the invalid provision, the applicable statutory regulation shall apply. If adherence to the contract would result in unreasonable hardship for one party, the contract as a whole shall be deemed void.

Status: June 2025